Frequently Asked Questions

Are your coffee beans organic?

All our blends use certified organic beans unless otherwise stated on the product page.

When will my order be shipped?

We offer same-day dispatch on all orders placed before 12 noon (AEST), Monday to Friday.

Do you offer tracked shipping?

Yes. All orders include tracking, and you’ll get a tracking link via email once your order ships.

Where do you ship to?

We currently ship Australia-wide only.

Can I subscribe to regular coffee deliveries?

Yes. all our coffees are available with flexible subscriptions:

  • Save with every order
  • No lock-in contracts
  • Secure payment options
  • Cancel or change anytime

What’s your return and refund policy?

We stand by our product. If something isn’t right, we’ll fix it. You can find full details on our Returns & Refunds Policy page.

Can I pick up my order locally?

Yes. just choose Local Pickup at checkout and collect from our café during operating hours.

What are your café hours?

You’ll find us open:
Monday to Thursday: 6:45am – 1:00pm
Friday: 6:45am – 12:00pm

Where is your coffee roasted?

Every batch is roasted fresh at our Gold Coast HQ to ensure peak flavour and consistency.

Do you sell espresso machines or grinders?

Yes. We offer a curated range of espresso equipment and custom home barista kits.
Get in touch so we can tailor something perfect for your setup.

I run a café or van can I use your beans?

Absolutely. We supply premium coffee to cafés, vans, and hospitality venues across Australia.
Get in touch via our Wholesale Enquiry form to get started.

Can I build a mobile coffee bar with you?

Yes. We custom-build off-grid 4x4 espresso setups built to thrive on the road.
Explore past builds and learn more on our 4x4 Coffee Builds page.

Still have a question?

No worries just get in touch with us here, and we’ll help you out personally.